Your privacy is important to Gap International, Inc. ("Gap International”). We intend to respect and protect your privacy to the best of our abilities. We've structured our website and mobile device applications so that, in general, you use these Gap International programs without identifying yourself or revealing any personal information. Gap International supports the BBB OnLine Privacy Program, the "gold standard" for Privacy certification.
Once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Gap International. Please feel free to contact Gap International at any of our offices.
This statement regarding the privacy of the personally identifiable information you provide covers the five foundation principles of fair information: Awareness, Choice, Accuracy & Access, Security, and Oversight.
WHAT WE COLLECT
On some Gap International websites and mobile device applications, you can order products or services, make requests, and register to receive materials. The types of personal information collected at these places can be name, contact and billing information, transaction, and credit card information. You supply the personal and business contact information you choose.
In order to tailor our subsequent communications to you and continuously improve our products and services (including registration), we may also ask you to provide us with your email address, other information regarding your personal or professional interests, demographics, experience with our products, more detailed contact preferences, and other information which you may voluntarily give through our interactive features or services. Some electronic newsletters record anonymous data about articles you have expressed interest in.
Gap International uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, to communicate back to you, to update you on service and benefits, and to personalize our websites and mobile device applications for you. Credit card numbers are used only for payment processing and are not retained for other purposes.
WHO WE SHARE IT WITH
CHILDREN'S PRIVACY PROTECTION
Gap International takes special care to protect the privacy needs of children under the age of 13 and encourages parents to be an active participant in their child's online activities and interests. We abide by the Children's Online Privacy Protection Act (COPPA) requirements. The Gap International website and mobile device applications do not target children and will not knowingly collect data from them. If we discover personal data from a child through an adult-oriented site, we will eliminate that data.
Gap International will not use or share the personally identifiable information provided to us in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honor such requests. Local country laws and policies are applied where they differ from those in the U.S.
ACCURACY & ACCESS
Gap International strives to keep your personally identifiable information accurate. We will provide you with access to your information, including making every effort to provide you with access to your registration data so that you may view, update or correct your information at the Gap International site or service where it was submitted. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections. To access your personally identifiable information, return to the Web page or mobile device application where you originally entered it and follow the instructions given. Certain areas of Gap International's programs and services may limit access to specific individuals through the use of passwords and through providing personal data.
Gap International is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy, and insure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. We use encryption when collecting or transferring sensitive data such as credit card information.
A cookie is a piece of text asking permission to be placed on your computer's hard drive. If you agree, then your browser adds the text in a small file. The purpose of a cookie is to help us analyze Web traffic or let us know when you visit a particular site. Cookies allow a Web application to respond to you as an individual. By gathering and remembering information about your preferences, the Web application can tailor its operation to your needs, likes and dislikes. For example, when you visit an electronic store, a cookie makes it easy to shop by allowing you to drop things into a shopping cart; the cart itself is not the cookie, the cookie is placed on your hard drive and keeps track of your cart versus others' in use at the same time.
Gap International uses traffic log cookies to identify what pages are being used and which ones aren't. This helps us aggregate and analyze data about Web page traffic and make improvements to Gap International websites to better meet customer needs. In this case, Gap International uses this information only for statistical analysis purposes and then the data is removed from the system. That is the case of many of our support and information-sharing pages and forums. Denial of a traffic log cookie should not prevent you from using one of these sites.
Gap International may use temporary cookies as part of the customer Web navigation experience, tracking unique IDs for that particular website session only. Examples are the Shopping Village and a few product registration sites. This cookie, by itself, only tells us that a previous Gap International visitor has returned. If you deny the cookie, you can still use the site anonymously. The Gap International Subscription Services site requires enabling cookies to subscribe to the free newsletters offered through this service. Gap International Subscription Services uses cookie technology to assign and place an identifier unique only to you, placed on your computer. When you register for the Subscription Service, it ensures that you are accurately identified and linked with your registration data. The Subscription Service also uses a temporary "authentication" cookie to assure secure access to your personal information by you alone (completed with user name and password).
You may set your Web browser (MicroSoft Internet Explorer or Netscape Navigator) to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies; those files are stored as part of your Internet browser.