The Mindset Shifts and Solutions
The group realized that the AHA needed to rethink its CPR training program. After discovering that health-care workers' skills were fading soon after course completion, AHA developed an alliance with an external for-profit partner to launch the Resuscitation Quality Improvement (RQI) Program.
In addition to the RQI program, the group changed their mindsets and solved some of their toughest challenges:
- Updating old technology and digital platforms
- Rethinking CPR training program
- Expanding globally
- Reinventing the business model